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MSP’s – Are you investing in your RMM Tool?

MSP’s, or managed service providers, provide several IT services to different businesses and companies. They become the external IT department for the company that has hired them. For an MSP, having cutting edge engineering expertise and industry knowledge, is essential to market themselves to prospective clients. The Remote Monitoring and Management tool or RMM is probably one of the most essential and productive tools in the MSP toolkit. However, after deploying an RMM to clients, the MSP needs to continually invest time to improve and optimize the RMM. How does an MSP do that?

Two-Factor Authentication in Kaseya VSA

Overview

With the new release of Kaseya Patch 9.5.0.24, Kaseya introduces a new and the most awaited feature i.e. 2FA. It has been designed to facilitate and empower secured access for its users. The feature is meant to prevent unauthorized users from accessing the VSA account.

Kaseya Network Monitor: Benefits & Features

Network monitoring is an essential piece of the MSP industry, with the main purpose being to monitor and alert of outages at various levels, and identifying which device caused an outage. Then, the goal is to further perform remediation in hopes of providing a quick turnaround time.

5 Tips to get Windows 10 Patching Right

Security! It needs to be at the beginning and end of every conversation in the IT world. With Microsoft at the helm, it’s paramount that Managed Service Providers keep on top of Windows patching, especially related to Windows 10 patches. At this point, we believe the MSP community can agree, Windows 10 versioning and patching can be a challenge.

Kaseya Patch 9.5.0.22 and Future Updates

The July 2019 release of Kaseya patch 9.5.0.22 includes various new features, enhancements, performance improvements and bug fixes. Kaseya has not released a new patch since April ’19, which makes the July ’19 patch even more important.

Important Note: This patch requires .NET version 4.7.2 to be installed on the machines.