Blog

 How Secure is your RMM? 

In light of recent events, the ever growing need to lock down each and every tool within your MSP’s tool stack has become very transparent. Hackers worldwide are now specifically targeting MSP’s and one of the easiest ways that they have been able to do so, is through the RMM. 

This begs the question: How Secure is your RMM? Below is a list of our top 13 points that we believe every MSP should be implementing to stay secure and reduce vulnerabilities within the tool.

Are Your Backups Safe? A guide to securing your critical data.

Data backups are the foundation of business continuity. Elaborate backup and disaster recovery plans are pivotal when managing your client’s most important data however ensuring your data is backed up is only half the battle. 

Backups are rarely thought of as being at risk and security is often overlooked, but the fact of the matter is that backups are now prime targets of malware attacks and a new favorite for ransomware attackers.

Should MSP’s Outsource In 2021?

As the aftermath of COVID-19 carries on so does the ever-growing need for MSP’s that can keep up. Following the news of the pandemic 88% of organizations, worldwide have made it mandatory or at least encouraged employees to work from home, Cyber-attacks have increased by nearly 400% and time spent on remote working apps/platforms have reached near triple-digit growth rates.

VLAN Best Practices: Is your VLAN configured securely?

Virtual LAN otherwise known as VLAN, is used to segment networks locally instead of physically regardless of their geographical location. Networks utilizing VLANs are flexible, scalable, and most importantly secure.

MSPs who know how to configure a VLANs properly can leverage this powerful network segmentation for faster more secure networks while giving them the physical flexibility they desire.

MSP’s – Are you investing in your RMM Tool?

MSP’s, or managed service providers, provide several IT services to different businesses and companies. They become the external IT department for the company that has hired them. For an MSP, having cutting edge engineering expertise and industry knowledge, is essential to market themselves to prospective clients. The Remote Monitoring and Management tool or RMM is probably one of the most essential and productive tools in the MSP toolkit. However, after deploying an RMM to clients, the MSP needs to continually invest time to improve and optimize the RMM. How does an MSP do that?

Two-Factor Authentication in Kaseya VSA

Overview

With the new release of Kaseya Patch 9.5.0.24, Kaseya introduces a new and the most awaited feature i.e. 2FA. It has been designed to facilitate and empower secured access for its users. The feature is meant to prevent unauthorized users from accessing the VSA account.