Every product has its own lifecycle, it starts with its release and moves towards maturity with bug fixes and the addition of more features, and then ends when it is no longer supported by the vendor. Similarly, this is currently happening with most windows builds, which are either already unsupported by Microsoft or are going to unsupported by November 2019.
To ensure that Windows 10 patching is in place, you need to make sure that it is on the latest build version i.e. 1809 or 1903 (Latest). The only supported version for Windows 10 machines is either 1790/1803 (Only Enterprise and Education editions), 1809 and 1903.
Even Home, Pro, and Pro for Workstations editions for Build 1803 will also be unsupported by November 2019. Any version below this is already out of support and must be upgraded to the latest build version to receive any further updates or to become eligible for support from Microsoft.
Below are the availability and end of service dates segmented by Windows 10 version:
Reference: Windows Lifecycle Fact Sheet
These upgrades can either be triggered manually through Windows Update, using an ISO, or by the Windows Update Assistant Tool which upgrades the machine to latest build version. Currently RMM’s such as Kaseya and ConnectWise Automate don’t have an effective way to implement these upgrades. In order to avoid manual efforts and utilize the Power of RMM’s, here at ProVal we have created dataviews in Automate and Views/Column Sets in Kaseya to extract information on the current status of the deployed build version for Window’s 10.
In addition to this, we have created different scripts both on Kaseya and ConnectWise Automate to upgrade the Window’s 10 build to either the latest version 1903 or V-1 i.e. 1809 in order to remain in compliance.
Need help in getting your environment reviewed and getting the upgrade deployed? Contact us today!