Uninstalling and Offboarding Automate Agents

This day in age where IT is critical, businesses are looking for the best MSP out there, and sometimes it can be stressful when the client chooses another MSP or needs to cancel services. Don’t worry, because today we’re going to review some steps to help make this process flow smoothly and leave a good impression with that client.

How to Set Up Automate users to use ConnectWise SSO

For the MSP that has just switched to the ConnectWise family of products, or those that are beginning to use additional ConnectWise products, managing the logins that you have to use for each tool in the CW suite can become an annoyance. To solve this problem, ConnectWise Single Sign-On(SSO) was added, and when configured correctly, it allows all your users to use one login across many applications.

Windows 10 Build Upgrades are Inevitable – Use Kaseya/ConnectWise Automate to Deploy

Every product has its own lifecycle, it starts with its release and moves towards maturity with bug fixes and the addition of more features, and then ends when it is no longer supported by the vendor. Similarly, this is currently happening with most windows builds, which are either already unsupported by Microsoft or are going to unsupported by November 2019.

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