An interview with Vikram Khanna by Jake Kosten, EO Chicago
How many years have you been in business?
We have been in business for 7 years now and we have over 60 employees between our offices in the US and India.
What is your core business model?
ProVal provides remote technical support and back-office services for other IT service companies, who are also referred to as managed service providers or MSP's. We cover after-hours support for our clients, so they don't have to staff 24x7 internally.