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Proval Technologies Inc – Text Messaging Terms of Use

Proval Technologies Inc – Text Messaging Terms of Use 

Proval Technologies Inc 498 Palm Springs Dr. Ste 210 Altamonte Springs, FL 32701 Phone: (407) 588‑0101 Web: www.provaltech.com 

TEXT MESSAGING TERMS OF USE 

By “Opting In” to or using a Text Message Service (as defined below) from Proval Technologies Inc, you accept these Terms & Conditions. 

This agreement is between you and Proval Technologies Inc or one of its affiliates. All references to “Proval,” “we,” “our,” or “us” refer to Proval Technologies Inc, 498 Palm Springs Dr. Ste 210, Altamonte Springs, FL 32701. 

Definitions 

“Opting In,” “Opt In,” and “Opt‑In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages. 

“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including SMS, MMS, or successor technologies. 

Consenting to Text Messaging 

By consenting to receive text messages from Proval, you agree to these Text Messaging Terms and Conditions, as well as our General Terms & Conditions and Privacy Policy, incorporated herein by reference. 

E‑Sign Disclosure 

By agreeing to receive text messages, you consent to the use of an electronic record to document your agreement. You may withdraw your consent to the electronic record by replying STOP. 

Proval Text Message Service Privacy Policy 

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes sharing information with platform providers, phone companies, and other vendors who assist us in delivering mobile messages. 

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties. 

We may disclose information as necessary to comply with laws, regulations, or governmental requests, to avoid liability, or to protect our rights or property. 

This Text Message Service Privacy Policy applies only to your use of the Text Message Service and does not modify Proval’s general Privacy Policy. 

Costs of Text Messages 

Proval does not charge you for messages sent or received through this Text Message Service. Message and data rates may apply depending on your wireless carrier or service provider. 

Frequency of Text Messages 

This Text Message Service is used for conversational, person‑to‑person communication between you and Proval’s employees, including our 24×7 NOC team. 

The number of messages you receive will vary depending on your service activity, support needs, and interactions with our team. 

Opting Out of Text Messages 

If you no longer wish to receive text messages, reply to any message with: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. 

Because this is a person‑to‑person communication service, opt‑out requests apply to each conversation and phone number used by our employees. 

After unsubscribing, we may send a confirmation message. 

Contact Us 

For support, contact: [email protected] & [email protected] Phone: (407) 588‑0101 Web: www.provaltech.com 

They truly act as an extension of our team, providing the right consulting support exactly when we need it.

ProVal brings deep, hands-on knowledge of how ConnectWise PSA really works, combined with a thoughtful, consultative approach that sets them apart.

They listen first—both to understand our environment and who we are as an organization—and focus on finding the right solutions rather than pushing products. With strong command of best practices and experience across many MSP environments, they truly act as an extension of our team, providing the right consulting support exactly when we need it.

michael-lafond
Michael LaFond
ConnectWise Program Manager
New Charter Technologies

Proval Technologies Inc – Text Messaging Terms of Use

I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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Ben Prevost
FarWeb IT
Sherbrooke, Canada