Managed Backup & Disaster Recovery

Managed Backups – delivering peace of mind

Are your techs spending hours and hours monitoring and fixing backup issues? Let our highly experienced and certified backup administrators become part of your team by offloading backup monitoring and remediation. With 24x7 support and enterprise-class SLA’s, maintain peace of mind that your clients are safely being backed up.

 

Our managed backup and & disaster recovery services include end to end offerings that encompass:

  • Vendor-agnostic backup management, supporting over 25 MSP backup and business continuity products
  • Initial setup and configuration of backups at client locations and end-points
  • 24x7 Monitoring & Remediation of backup failures
  • Coordination with backup vendors on your behalf for advanced product support
  • Product update/upgrade support to keep you up to date with latest releases and features
  • Daily error reporting to keep your teams up to date
  • Backup image and integrity verification and testing (Mount tests, virtual standby)
  • Disaster recovery drills and business continuity planning (BCP)
  • Project work to migrate backup platforms

We decided to reach out to Proval to take on this critical part of our business

Phil Robinson, CTO & President, IT Now Sandy, UT

Click here to read all of our testimonials

Get in touch to learn more about our vendor-agnostic business continuity services.

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Frequently Asked Questions

No, we integrate with your backup solution(s) and work with 30+ providers to ensure you always have valid, on demand Backups.
Yes, we will reconfigure your solution to best practices and then monitor, manage, and remediate them 24/7.
We partner with Backup Radar and provide their backup reporting software as part of our service.
Absolutely! We offer…
  • Instant Cloud Virtualization with booting the system in the cloud
  • Disk Less Restore where we will create a USB Drive that can be used to restore on available hardware
  • Assistance with Operating System, File-Folder Recovery
  • Assisting a Technician to perform USB or Bare Metal Restore (BMR)
  • Assistance with VMR [Virtual Machine Restore] on an available Virtualization Host
  • Assistance with Application Restoration (SharePoint,SQL, Exchange)
Yes! The only things we do not assist with are network and hardware issues.