Kaseya VSA:
RMM Training
Whether you are brand new to Kaseya VSA or a veteran looking for a quick refresher on a specific feature set, ProVal Tech is here to help. In conjunction with best practice, optimization and management of your tool, our team of experienced certified Kaseya VSA consultants offer one on one customized training tailored to fit your specific needs. All training is recorded, documented, and offered on demand for your entire team.
ProVal Tech can provide your MSP with hands-on, customized training around the following aspects of Kaseya VSA:
- The general Kaseya VSA application structure
- Navigation of the computer management window
- Putting groups, searches, and views to use
- How to use monitors
- Service Plan Overview
- Customer On-Boarding and Off-Boarding best-practices
- Alert templates to generate proper alerting
- Patch Manager Training