Could your business be more efficient if your IT tools were addressing alerts and tickets automatically, without requiring human intervention? The Kaseya VSA Remote Monitoring & Management (RMM) solution allows you to do just that. Scripting and automating repetitive tasks not only saves time, but improves the quality of IT services by reducing dependence on human intervention.
One of the key advantages that Kaseya offers over other RMM solutions is its advanced automation and scripting capabilities. The open architecture allows for engineers to customize the tool and automate several aspects of performing maintenance and addressing tickets and alerts.
ProVal Tech has worked with several Kaseya partners in addressing their needs on automation and scripting, and developing a wide array of best-practices to improve service delivery for IT providers.
SCRIPTS THAT PROVAL TECH CAN IMPLEMENT ON Kaseya VSA:
- Automatic Disk Cleanup & Defrag
- Perform client security audits
- Microsoft Patching Prep scripts
- Software Installation / Uninstallation
- User notifications
- Customized On-boarding and Off-boarding (Software Installs and Removals, Windows Settings, etc.)
- Disabling Windows options and notifications
MONITORS THAT PROVAL TECH CAN IMPLEMENT ON Kaseya VSA:
- Windows Process/Service Monitoring and automatic restarting (General)
- Memory Usage Application/Process Monitoring
- ShadowControl Service Monitoring
- Server or site down alarm and actions
- Detection and removal of computers that haven’t checked in for some time
- Detection of computers not patched for a period of time