Kaseya VSA:
Support & Management
Managing Microsoft updates, Kaseya updates, configuration changes, support wait times, custom development and overall maintenance is labor-intensive and stressful.
You know your clients and we know your tools. Spend more time focusing on your clients while we manage Kaseya VSA.
As part of our Kaseya VSA Support & Management program, our partners receive:
Add/change/delete requests related to their Kaseya instance
Access to a team of qualified, trained and experienced automation engineers
Access to our full content library of scripts monitor sets, views and automation.
Monthly maintenance activities involving software patch deployment, routine cleanup, plugin updates and more
Access to ProVal’s custom build reports, views and data columns
Custom script development; monitors sets and events log alerts setup
Assistance with end-client on-boarding and off-boarding
Assistance in liaising with the Kaseya product support team
24x7 proactive monitoring of your self-hosted Kaseya Server
Custom Kaseya VSA training