ConnectWise Automate Training
Are you looking to speed through the ConnectWise Automate learning curve? Or simply want a refresher for your team on how they could be leveraging this powerful tool to reduce time to support clients and automate day to day tasks. Our Automate certified experts can help you achieve stellar results with live-webinar based training tailored to your needs.
ProVal Tech can provide your team with hands-on, customized training around the following aspects of ConnectWise Automate:
- The general ConnectWise Automate application structure
- Navigation of the computer management window
- Putting groups, searches, and Data views to use
- Use of internal and remote monitors
- Service Plans
- Customer On-Boarding and Off-Boarding best-practices
- Alert templates to generate proper alerting
- Utilize the ConnectWise Control plugin for one-click remote access to agents.
- Patch Manager Training
- Ticket, company, contact, and asset sync between ConnectWise Automate and Manage using the ConnectWise Manage plugin