ConnectWise Automate:
Best Practice Implementation
Stop wondering if ConnectWise Automate is set up to industry best practices and be certain that you are getting the most out of your tool within just one month of partnering with ProVal Tech.
With over a decade of experience, our team of ConnectWise Automate certified engineers will not only optimize your system but walk you through exactly how we do it, tailoring each tune-up to your MSP’s specific needs.
Our engagement starts with a deep dive into your current configurations/setup and will encompass every aspect of ConnectWise Automate from Patching to Smart Alerting all the way to advanced scripting/automation and a whole lot more:
In-depth Server/Database Review
Automate and Control Application Re-Configuration and review
Customized Template & branding review
Scheduled Script Review
Best Practice Plugin Configuration and Review
Patch Configuration review and optimization
Anti-Virus Review
Ignite Configuration
Agent Configuration and Review
Environment Review and Clean Up
PSA Integration
Ticket Categorization Optimization
Ignite Manager Review and Optimization
Best practice Internal and Remote Monitoring Review/Optimization
Offline Server Monitoring Review
Custom ProVal Monitor Review
Network Probe Review and Optimization
Virtualization Manager Optimization
After the Automate Tune-Up process, you will receive:
Learn several tips, tricks and best-practices for an optimized Automate environment
Better understand On-Boarding and Off-Boarding processes within Automate
Know How to best utilize groups, searches, policies, service plans, and Data Views
Know your ticket noise sources and cut down on unnecessary alerts/tickets
Have functional 2-way ticket integration and sync with ConnectWise Manage
Be confident that best-practice monitors are in place and trigger the right actions
Have automation to log time, deploy software and perform routine maintenance
Feel confident in your patching process via Automate