ConnectWise Automate:

Best Practice Implementation

Stop wondering if ConnectWise Automate is set up to industry best practices and be certain that you are getting the most out of your tool within just one month of partnering with ProVal Tech.

With over a decade of experience, our team of ConnectWise Automate certified engineers will not only optimize your system but walk you through exactly how we do it, tailoring each tune-up to your MSP’s specific needs.

BECOME A PARTNER

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Our engagement starts with a deep dive into your current configurations/setup and will encompass every aspect of ConnectWise Automate from Patching to Smart Alerting all the way to advanced scripting/automation and a whole lot more:

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In-depth Server/Database Review

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Automate and Control Application Re-Configuration and review

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Customized Template & branding review

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Scheduled Script Review

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Best Practice Plugin Configuration and Review

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Patch Configuration review and optimization

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Anti-Virus Review

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Ignite Configuration

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Agent Configuration and Review

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Environment Review and Clean Up

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PSA Integration

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Ticket Categorization Optimization

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Ignite Manager Review and Optimization

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Best practice Internal and Remote Monitoring Review/Optimization

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Offline Server Monitoring Review

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Custom ProVal Monitor Review

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Network Probe Review and Optimization

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Virtualization Manager Optimization

After the Automate Tune-Up process, you will receive:

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Learn several tips, tricks and best-practices for an optimized Automate environment

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Better understand On-Boarding and Off-Boarding processes within Automate

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Know How to best utilize groups, searches, policies, service plans, and Data Views

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Know your ticket noise sources and cut down on unnecessary alerts/tickets

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Have functional 2-way ticket integration and sync with ConnectWise Manage

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Be confident that best-practice monitors are in place and trigger the right actions

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Have automation to log time, deploy software and perform routine maintenance

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Feel confident in your patching process via Automate