ConnectWise Automate:
Support & Management
Managing Microsoft updates, ConnectWise updates, configuration changes, support wait times, custom development and overall maintenance is labor-intensive and stressful.
You know your clients and we know your tools. Spend more time focusing on your clients while we manage ConnectWise Automate.
As part of our ConnectWise Automate Support & Management program, our partners receive:
Add/change/delete requests related to their Automate instance
Access to a team of qualified, trained and experienced automation engineers
Access to our full content library of scripts monitor sets, data views and automation
Monthly maintenance activities involving software patch deployment, routine cleanup, plugin updates and more
Managed software upgrades
Custom dataviews and extra data fields (EDF’s)
Custom script development and monitors
Assistance with end-client on-boarding and off-boarding
Monthly consulting call with our experts to help understand and automate your team’s daily tasks
Assistance in liaising with the ConnectWise product support team
24x7 proactive monitoring of your self-hosted Automate Server
Custom ConnectWise Automate training