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As a Managed Service Provider, your clients trust you with the seamless continuity of their business. Their data and it being backed up properly is at the heart of business continuity and disaster recovery. As your services and needs evolve as a solution provider, you may have the need to switch your choice of backup solution for your customers. Our specialized backup migration services guarantee a smooth transition, preserving the integrity and availability of your client’s critical data.

ProVal supports over 30+ backup solutions!

Our Comprehensive Migration Process

Changing a backup solution for a business involves several critical steps to ensure a smooth and secure transition. The experts at ProVal can help:

Assess Current Backup Environment
  • Inventory: Document existing backup systems, policies, and data types.
  • Performance Analysis: Evaluate the performance and reliability of the current solution.
  • Identify Gaps: Pinpoint weaknesses and areas for improvement.
Define Backup Requirements
  • Business Objectives: Align backup needs with business goals.
  • Compliance: Ensure the new solution meets industry regulations and compliance standards.
  • Recovery Objectives: Establish Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
Research & Select New Solution
  • Solution Comparison: Compare features, costs, and benefits of various backup solutions.
  • Vendor Evaluation: Assess the reputation, support, and reliability of potential vendors.
  • Pilot Testing: Conduct a pilot test with shortlisted solutions to evaluate performance and compatibility.
Plan the Migration
  • Migration Strategy: Develop a detailed migration plan, including timelines and milestones.
  • Risk Management: Identify potential risks and create mitigation strategies.
  • Resource Allocation: Allocate necessary resources, including personnel and hardware.
Data Preparation
  • Data Cleanup: Remove unnecessary or redundant data to streamline the migration process.
  • Backup Verification: Ensure current backups are up-to-date and verify their integrity.
  • Data Categorization: Categorize data based on criticality and access requirements.
Implement the New Solution
  • Infrastructure Setup: Install and configure the new backup solution.
  • Integration: Integrate the new solution with existing systems and applications.
  • Initial Backup: Perform an initial full backup to establish a baseline.
Data Migration
  • Phased Approach: Migrate data in phases to minimize disruption and reduce risk.
  • Validation: Continuously validate data integrity during the migration process.
  • Monitoring: Monitor the migration process for any issues or performance bottlenecks.
Testing & Verification
  • Restore Testing: Conduct thorough testing of data restores to ensure reliability.
  • Performance Testing: Evaluate the performance of the new backup solution under real-world conditions.
  • Compliance Checks: Verify that the new solution meets all compliance requirements.
Training & Documentation
  • User Training: Train IT staff and end-users on the new backup solution.
  • Documentation: Provide comprehensive documentation, including configuration details and operational procedures.
Decommission Old Backup Solution
  • Final Backup: Perform a final backup with the old solution for safety.
  • Data Cleanup: Ensure all data has been successfully migrated and remove redundant data.
  • Secure Decommissioning: Securely decommission the old backup system following best practices.
Ongoing Monitoring & Support
  • Continuous Monitoring: Regularly monitor the new backup system for performance and reliability.
  • Support and Maintenance: Establish a support plan with the backup solution vendor.
  • Periodic Reviews: Conduct periodic reviews and updates to ensure the backup solution continues to meet business needs.

Why Partner with ProVal for your Backup Migration project?

ProVal Tech has been a leader in management and configuration of a variety of different backup solutions. Our team has many years of experience with platforms like Veeam, Datto, Axcient and others. We’ve performed dozens of successful migrations for MSP’s, allowing them to seamlessly transition their most important data without downtime.

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They truly act as an extension of our team, providing the right consulting support exactly when we need it.

ProVal brings deep, hands-on knowledge of how ConnectWise PSA really works, combined with a thoughtful, consultative approach that sets them apart.

They listen first—both to understand our environment and who we are as an organization—and focus on finding the right solutions rather than pushing products. With strong command of best practices and experience across many MSP environments, they truly act as an extension of our team, providing the right consulting support exactly when we need it.

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Michael LaFond
ConnectWise Program Manager
New Charter Technologies

Backup Migration Services

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I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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Ben Prevost
FarWeb IT
Sherbrooke, Canada