Backup & Disaster Recovery
Managed Backups – delivering peace of mind
Are your techs spending hours and hours monitoring and fixing backup issues? Let our highly experienced and certified backup administrators become part of your team by offloading backup monitoring and remediation. With 24x7 support, and enterprise-class SLA’s, maintain peace of mind that your clients are safely being backed up.
Our managed backup and business continuity services include end to end offerings that encompass:
- Vendor-agnostic backup management, supporting over 25 backup and business continuity products including deep integration with Datto, StorageCraft, Veeam, and Axcient/eFolder.
- Initial setup and configuration of backups at client locations and end-points
- 24x7 Monitoring & Remediation of backup failures
- Coordination with backup vendors on your behalf for advanced product support
- Product update/upgrade support to keep you up to date with latest releases and features
- Daily error reporting to keep your teams up to date
- Backup image and integrity verification and testing (Mount tests, virtual standby)
- Disaster recovery drills and business continuity planning (BCP)
- Project work to migrate backup platforms
We decided to reach out to Proval to take on this critical part of our business
CTO & President, IT Now