ConnectWise RMM:
Training
Whether you are brand new to ConnectWise RMM or a veteran looking for a quick refresher on a specific feature set, ProVal Tech is here to help. In conjunction best practice optimization and management of your tool, our team of experienced certified ConnectWise RMM consultants offer one on one customized training tailored to fit your specific needs. All training is recorded, documented, and provided to your entire team.
ProVal Tech can provide your MSP with hands-on, customized training around the following aspects of ConnectWise RMM:
- The general ConnectWise RMM application structure
- Client onboarding and offboarding best practices
- Patch Manager Training
- Utilize the ConnectWise Control plugin for one-click remote access to agents
- Monitors and Automation
- Agent Deployment / Removal
- Users and Permissions
- Ticket Noise
- BrightGauge Report Manager
- Integration Expectations