TeamViewer Plugin

Is your team having trouble monitoring Virtual Machine Hosts? The LabTech Virtualization Manager allows LabTech to monitor Virtual Machine Hosts without the need of a LabTech Agent. This is accomplished by the use of LabTech Probes. Implementing the LabTech Virtualization Manager allows your business to monitor your clients virtual machine hardware, providing reduced downtime and additional billing opportunities. The LabTech Virtualization Manger allows you to monitor Virtual Machine Hosts for critical events. Both ESXi and Hyper-V are supported. Monitoring of hosts includes:

• CPU Usage
• Memory Usage
• Disk Space
• Disk Resets
• Power State
• And More

Monitoring Virtual Machine Hosts is especially helpful for ESXi, as you are unable to install a LabTech agent on the host. You can further monitor the virtual machines running on the hosts with similar monitors that are included. Each monitor is configurable to monitor with the thresholds that are appropriate for your environment. Ticket and reporting categories can be specified as well to ensure proper ticket routing. ProVal Technologies can assist with the implementation of this plugin. Already have the plugin? We can assist with the auditing and adjusting of this plugin in cases where it’s already implemented. Our capabilities around this plugin include:

• Installation of Plugin
• Configuration of Connect Wise Integration
• Importing Service Boards
• Mapping Ticket Categories
• Configuring Ticket Statuses
• Mapping Agreements
• Advanced Configuration & Customization
• Syncing Time