ScreenConnect Plugin
One of the best tools for optimizing your LabTech experience is the ScreenConnect plugin. LabTech includes a ScreenConnect Server license as well as licenses to access each machine in your environment. Why send a technician out to a site when you can connect remotely directly through LabTech? The ScreenConnect plugin allows for a remote session on any remote agent where the LabTech Agent and ScreenConnect Remote applications are installed.
The LabTech ScreenConnect plugin will allow your business to do the following:
- Take remote control of workstations and servers
- One click access to remote sessions though the LabTech Computer Management Window
- Block access and display while techs are working
- Suspend any inactivity actions while connected
- File Transfer between the technician and remote endpoint
- Reverse Sharing
- Reboot and Reconnect actions
- Installation of Plugin
- Installation of ScreenConnect Server
- Configuration of plugin
- Installation of ScreenConnect agent on remote endpoints
- Training on the plugin's capabilities and use