Company

Since 2006, ProVal Technologies, Inc has been providing Remote IT Management Services and Solutions to Managed Service Providers. Renowned for our expertise, we support our clients’ businesses by offering services including monitoring, remediation, maintenance, and consulting across various technology platforms.

ProVal's Journey.

ProVals-Journey

2008

Our founder, Vikram Khanna attends Harry Brelsford’s SMB Nation conference in Seattle, and conceives the idea for a vendor-agnostic NOC and talent provider for MSP’s.

2009

ProVal starts providing staff augmentation & NOC services tailored specifically for MSP’s.

2012

Our offerings pivot to a solutions-based approach from the initial staff augmentation model.

2014

ProVal joins the vendor-sponsor community at HTG Peer Groups, which eventually became IT Nation Evolve.

2015

We welcome our first high-level Sr. consultant, to start providing “Consulting” services to MSP’s.

2019

Hiring our first sales team member! Can you believe we grew via word of mouth thus far?

2020

ProVal formalizes the premiere managed “Centralized Services” program for MSP’s worldwide.

2022

Today our 65+ colleagues contribute to the success of over 100 MSP’s and enjoy an amazing company culture generated by a joint passion to help MSPs everywhere scale their tools!

mobile-timeline-2008

2008

Our founder, Vikram Khanna attends Harry Brelsford’s SMB Nation conference in Seattle, and conceives the idea for a vendor-agnostic NOC and talent provider for MSP’s.

mobile-2009-timeline

2009

ProVal starts providing staff augmentation & NOC services tailored specifically for MSP’s.

mobile-2012-timeline

2012

Our offerings pivot to a solutions-based approach from the initial staff augmentation model.

mobile-2014-timeline

2014

ProVal joins the vendor-sponsor community at HTG Peer Groups, which eventually became IT Nation Evolve.

mobile-2015-timeline

2015

We welcome our first high-level Sr. consultant, to start providing “Consulting” services to MSP’s.

mobile-2019-timeline

2019

Hiring our first sales team member! Can you believe we grew via word of mouth thus far?

mobile-2020-timeline

2020

ProVal formalizes the premiere managed “Centralized Services” program for MSP’s worldwide.

mobile-2022-timeline

2022

Today our 65+ colleagues contribute to the success of over 100 MSP’s and enjoy an amazing company culture generated by a joint passion to help MSPs everywhere scale their tools!

Contact Us

ProVal Technologies, Inc

498 Palm Springs Drive, Ste. 130
Altamonte Springs, FL 32701
United States
Phone: 407-588-0101

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Company

I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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Ben Prevost
FarWeb IT
Sherbrooke, Canada