The ProVal Tech team had the opportunity to get together a few days in advance of IT Nation in Orlando. For a team that works mostly remote, apart from our office in India, this presents a great opportunity for folks to bond. ConnectWise, as always, put up a great show and played wonderful hosts to over 3700 people coming in from every part of the world.
Since 2000, HTG has been dedicated to helping MSP leaders to navigate and build within their field, their business, as well as within themselves as individuals. Arlin Sorenson, HTG Founder, started HTG to create a community for MSPs and IT industry vendors to support each other in cultivating deeper growth strategies.
On a Datto device, each process that takes place during a backup has a specific code associated with it. Knowing what these codes mean can be useful when you are troubleshooting an error. Within the backup logs on the Datto device, found in the directory /datto/config/keys (ex 192.168.1.1.log), you are able to gather this information.
Deleting machines from LabTech that are no longer checking in can be a cumbersome process when finding and removing those machines individually. There is a simple way to view all Out-Dated machines at once within Labtech.
Click on the dashboard icon in the menu bar.
“Proactive maintenance” is as synonymous to “Managed Services” as Google is to internet search. The entire premise of proactively managing IT for a small or mid-sized business is what delivers value to MSP clients.
You may remember the sales pitch you made not too long ago: “Dear Customer – XYZ Networks will make sure that we are constantly monitoring your IT network, ensuring that your critical data is being backed up, your environment is secured from any threats or viruses, and you are most up to date with your technology, so you can focus on your business.
