Should my RMM be On-Prem or SaaS?

A highly debated question that almost all MSPs have asked themselves at one point or another: “Should my RMM be On-Prem or in the Cloud???”

So, before we get into the pros and cons of each instance, let’s talk about what it means to be “On-Prem” V.S “SaaS”

On-Premise: Or “On-Prem”, refers to software that is installed on a company’s own servers and kept up internally by the host.

ConnectWise Automate Windows 11 Prerequisite

ProVal Technologies MSP consultant Alex goes in-depth on ConnectWise Automates Windows 11 prerequisite Audit, and which prerequisites you should consider if you do or do not want to make a push for Windows 11. To find the easiest prerequisite anything that is 8th generation, intel, or newer should meet the minimum requirements for Windows 11. Click on ‘Show More’ to go into more detail and follow the step by step with the video.

Takeaways from IT Nation 2018 Copy

The ProVal Tech team had the opportunity to get together a few days in advance of IT Nation in Orlando. For a team that works mostly remote, apart from our office in India, this presents a great opportunity for folks to bond. ConnectWise, as always, put up a great show and played wonderful hosts to over 3700 people coming in from every part of the world.

Takeaways from IT Nation 2018

The ProVal Tech team had the opportunity to get together a few days in advance of IT Nation in Orlando. For a team that works mostly remote, apart from our office in India, this presents a great opportunity for folks to bond. ConnectWise, as always, put up a great show and played wonderful hosts to over 3700 people coming in from every part of the world.

Proactive Maintenance (Centralized Services): Are you delivering on your MSP promise?

“Proactive maintenance” is as synonymous to “Managed Services” as Google is to internet search. The entire premise of proactively managing IT for a small or mid-sized business is what delivers value to MSP clients.

You may remember the sales pitch you made not too long ago: “Dear Customer – XYZ Networks will make sure that we are constantly monitoring your IT network, ensuring that your critical data is being backed up, your environment is secured from any threats or viruses, and you are most up to date with your technology, so you can focus on your business.