New Patches Available for LabTech 10.5 (Patch 9) and 11 (Patch 5)

LabTech has released new patches for both LabTech 10.5 and LabTech 11. LabTech 10.5 is now on patch 9, changing the LabTech Server version to 10.5.9 and moving the control center up to version 105.284. Top issues fixed in patch 9 include the following:

#7906954: Modifying a monitor's name was causing an extra space to be added to the Value or Name of Service field, causing the monitor to fail automatically.

LabTech Offline Server Monitor

The LabTech Server Offline monitor is one of the most important monitors in LabTech. It allows your technicians to receive an alert when a client’s server goes offline. It is also a very complex monitor and takes some review to understand how it works and properly configure it. To start, you should make sure you have the most up-to-date version of the monitor by opening the Solution Center from the LabTech Server and checking for an available update.

New Patches Available for LabTech 10.5 (Patch 8) and 11 (Patch 3)

LabTech has released new patches for both LabTech 10.5 and LabTech 11. LabTech 10.5 is now on patch 8, changing the LabTech Server version to 10.5.8 and moving the control center up to version 105.281. Top issues fixed in patch 8 include the following:

#5580942: Patch Manager - Patch Manager was accessible from the Main menu even without the Manage Groups permission set.

Labtech Administrator: Hire or Outsource?

Small businesses outsource their technology support needs to managed service providers (MSP’s). Should Managed Service Providers outsource certain elements of their businesses to strategic partners? Of course there probably a hundred different vendors offering tools of some kind for MSP’s to resell, but what about outsourcing professional services or consulting services?

There are a few considerations to outsourcing of professional or consulting services.

What’s New in LabTech 11

LabTech 11 introduces big changes meant to simplify the technicians experience and improve functionality. Additionally, many small enhancements have been made and bugs fixed.
Computer Management Screen
The computer management screen has been completely redesigned.