With all things in our industry, we must lead with security in mind and your RMM is no different and arguably even more important to ensure strong security practices are followed. The attempts by bad actors have increased significantly in the last few years and show no signs of slowing, made worse by the feeling that they are always one step ahead of us and our available tools.
What are the Software and Patch Management Modules?
As an MSP, you know that endpoint patching is one of the most important functions that your RMM can provide. Keeping your endpoints up to date increases security and client satisfaction. Kaseya VSA provides two main ways to accomplish this goal: Patch Management, and the newer Software Management modules.
Within the last few releases of Kaseya VSA Patches, Kaseya had introduced a lot of new features in Software Management. Some of those new key features are as below:
Overview
With the new release of Kaseya Patch 9.5.0.24, Kaseya introduces a new and the most awaited feature i.e. 2FA. It has been designed to facilitate and empower secured access for its users. The feature is meant to prevent unauthorized users from accessing the VSA account.
As per the latest updates from Microsoft, several windows 10 builds are now unsupported and many more will be unsupported by November 2019. For more information on this, please review our blog from June of this year: Windows 10 Build Upgrades are Inevitable – Use Kaseya / ConnectWise Automate to Deploy.
Network monitoring is an essential piece of the MSP industry, with the main purpose being to monitor and alert of outages at various levels, and identifying which device caused an outage. Then, the goal is to further perform remediation in hopes of providing a quick turnaround time.
The July 2019 release of Kaseya patch 9.5.0.22 includes various new features, enhancements, performance improvements and bug fixes. Kaseya has not released a new patch since April ’19, which makes the July ’19 patch even more important.
Important Note: This patch requires .NET version 4.7.2 to be installed on the machines.
Every product has its own lifecycle, it starts with its release and moves towards maturity with bug fixes and the addition of more features, and then ends when it is no longer supported by the vendor. Similarly, this is currently happening with most windows builds, which are either already unsupported by Microsoft or are going to unsupported by November 2019.
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When we think of a state-of-the-art Contemporary User Interface (UI), a few points that come to mind would be simple, user-friendly, easily accessible, minimal clutter, intuitive, and fast.
Kaseya’s new UI aims its focus on the points above, and so far, seems to have made a good first impression on most users.
During the most recent Kaseya product release webinar, multiple announcements were made regarding the new interface, upcoming functionality, new product additions to the portfolio, and much more. Below are 4 key items discussed during the Webinar:
New Kaseya User Interface/Experience: UI Modernization, Simplified GUI, Improved Usability and Enhanced Consistency.