As per the latest updates from Microsoft, several windows 10 builds are now unsupported and many more will be unsupported by November 2019. For more information on this, please review our blog from June of this year: Windows 10 Build Upgrades are Inevitable – Use Kaseya / ConnectWise Automate to Deploy.
Network monitoring is an essential piece of the MSP industry, with the main purpose being to monitor and alert of outages at various levels, and identifying which device caused an outage. Then, the goal is to further perform remediation in hopes of providing a quick turnaround time.
The July 2019 release of Kaseya patch 9.5.0.22 includes various new features, enhancements, performance improvements and bug fixes. Kaseya has not released a new patch since April ’19, which makes the July ’19 patch even more important.
Important Note: This patch requires .NET version 4.7.2 to be installed on the machines.
Every product has its own lifecycle, it starts with its release and moves towards maturity with bug fixes and the addition of more features, and then ends when it is no longer supported by the vendor. Similarly, this is currently happening with most windows builds, which are either already unsupported by Microsoft or are going to unsupported by November 2019.
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When we think of a state-of-the-art Contemporary User Interface (UI), a few points that come to mind would be simple, user-friendly, easily accessible, minimal clutter, intuitive, and fast.
Kaseya’s new UI aims its focus on the points above, and so far, seems to have made a good first impression on most users.
During the most recent Kaseya product release webinar, multiple announcements were made regarding the new interface, upcoming functionality, new product additions to the portfolio, and much more. Below are 4 key items discussed during the Webinar:
New Kaseya User Interface/Experience: UI Modernization, Simplified GUI, Improved Usability and Enhanced Consistency.
Patching is the process of repairing system vulnerabilities discovered within the infrastructure or an enhancement to an existing application with addon features. The number of patches required on a consistent basis can be overwhelming. Therefore, it is necessary to devise a patch management process to ensure the proper preventive measures are taken against potential threats, and to assist in attaining new features.
With constant growth in the IT infrastructure, and with services going in many different directions (in-house assets, data centers, cloud ecosystems, etc.), it is getting very difficult to keep track of changes, version controls, and much more. This is leading to even more difficulty in managing such infrastructure for multiple clients.
Although this is not a new feature in Kaseya, I feel as though it is one of the most rarely used. Live Connect on Demand installs a temporary agent on a machine which allows Live Connection to that specific machine, up to a maximum of 12 hours. The best part of this being that as the agent session ends, the agent is automatically uninstalled from the machine.
Kaseya has now started working even harder towards product improvements, and with more and more acquisitions, they have further expanded their IT Complete Platform. During the last product release webinar, multiple announcements were made regarding the release process, upcoming functionality, new product additions to the portfolio, and more.
