Downtime refers to the time when critical systems become unavailable or inoperable resulting in an outage for a group of users or entire organizations. Downtime of any kind can have a significant impact on the revenue and reputation of a managed service provider.
Downtime refers to the time when critical systems become unavailable or inoperable resulting in an outage for a group of users or entire organizations. Downtime of any kind can have a significant impact on the revenue and reputation of a managed service provider.
As with all technology, keeping it updated is important. Fortunately, keeping your Datto devices up to date if fairly simple. To check if your Datto device has an available update, launch Remote Web. From there, click Configure in the menu bar and choose Device Updates.
If you use Datto as your backup solution, at times you will run into agent communication errors. This is where the agent stops checking in with the Datto device. Following the steps below will allow you to resolve agent communication errors in most cases.
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