Best-Practices on protecting data against Ransomware

Best-Practices on protecting data against Ransomware

Security continues to be a hot topic of discussion. As well-defined by IDG, "Ransomware is a form of malicious software (or malware) that, once it's taken over your computer, threatens you with harm, usually by denying you access to your data. The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment.

Riding the MSP Wave – 7 Focal Points to Consider in a Growing Sea of MSPs

Riding the MSP Wave – 7 Focal Points to Consider in a Growing Sea of MSPs

The MSP market is growing at a rapid pace.  Staying on top of such a competitive market can be difficult.  With things like updates and upgrades to keep up with on a consistent basis, a frequently overwhelming number of tickets to sort through, and the constant quest for a smooth, stable and growing operation, juggling the moving parts of an MSP operation isn’t easy.

ProVal Technologies – interview Vikram Khanna

ProVal Technologies – interview Vikram Khanna

An interview with Vikram Khanna by Jake Kosten, EO Chicago

How many years have you been in business?
We have been in business for 7 years now and we have over 60 employees between our offices in the US and India.

What is your core business model?
ProVal provides remote technical support and back-office services for other IT service companies, who are also referred to as managed service providers or MSP's. We cover after-hours support for our clients, so they don't have to staff 24x7 internally.