Are Your Backups Safe? A guide to securing your critical data.

Data backups are the foundation of business continuity. Elaborate backup and disaster recovery plans are pivotal when managing your client’s most important data however ensuring your data is backed up is only half the battle. 

Backups are rarely thought of as being at risk and security is often overlooked, but the fact of the matter is that backups are now prime targets of malware attacks and a new favorite for ransomware attackers.

Should MSP’s Outsource In 2021?

As the aftermath of COVID-19 carries on so does the ever-growing need for MSP’s that can keep up. Following the news of the pandemic 88% of organizations, worldwide have made it mandatory or at least encouraged employees to work from home, Cyber-attacks have increased by nearly 400% and time spent on remote working apps/platforms have reached near triple-digit growth rates.

5 Tips to get Windows 10 Patching Right

Security! It needs to be at the beginning and end of every conversation in the IT world. With Microsoft at the helm, it’s paramount that Managed Service Providers keep on top of Windows patching, especially related to Windows 10 patches. At this point, we believe the MSP community can agree, Windows 10 versioning and patching can be a challenge.

Best-Practices on protecting data against Ransomware

Security continues to be a hot topic of discussion. As well-defined by IDG, "Ransomware is a form of malicious software (or malware) that, once it's taken over your computer, threatens you with harm, usually by denying you access to your data. The attacker demands a ransom from the victim, promising — not always truthfully — to restore access to the data upon payment.

Riding the MSP Wave – 7 Focal Points to Consider in a Growing Sea of MSPs

The MSP market is growing at a rapid pace.  Staying on top of such a competitive market can be difficult.  With things like updates and upgrades to keep up with on a consistent basis, a frequently overwhelming number of tickets to sort through, and the constant quest for a smooth, stable and growing operation, juggling the moving parts of an MSP operation isn’t easy.

ProVal Technologies – interview Vikram Khanna

An interview with Vikram Khanna by Jake Kosten, EO Chicago

How many years have you been in business?
We have been in business for 7 years now and we have over 60 employees between our offices in the US and India.

What is your core business model?
ProVal provides remote technical support and back-office services for other IT service companies, who are also referred to as managed service providers or MSP's. We cover after-hours support for our clients, so they don't have to staff 24x7 internally.