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Windows 7 End of Support – Out with the Old, In with the New!

It’s been 10 years since Windows 7 began its run, but that run is coming to an end! On January 14, 2020, support for Windows 7 will end. (Also, support will end for Office 2010 following shortly after.) ProVal has been keeping an eye on this and has a few solutions to help MSPs work through this situation as painlessly as possible. Even if you have the right scripts, there is work to be done to prepare for Windows 7 end of support.

End of support means that Windows 7 machines will no longer receive updates from Microsoft. This does include security updates. Microsoft may release zero-day security updates if anything is found in the future, but that is all. Support will end on 01/14/2020. Thankfully Windows 10 is currently considered the most secure Windows ever! Hopefully, you were able to read last month’s blog related to Windows 10 updates and ensuring these are getting pushed to devices.

ProVal has content that can help force update Windows 7 Machines to Windows 10. We also have scripts to audit Windows 7 machines and ensure that they are ready for an update to Windows 10. If you do not already have a solution for this, we highly encourage you to develop one, distribute to your techs to deploy, and then follow up with clients to ensure the new software isn’t causing them any headaches. Doing this work manually on hundreds of machines is simply not scalable. Use the automation available within your RMM tool, that is exactly why that check goes out every month!

We also recommend working as closely as possible with your technical account managers to discuss different options with end clients. An upgrade may simply not be available for some of these older machines. They may not have enough hardware after the upgrade to handle everything needed to run Windows 10 efficiently. Reaching out to these clients and getting a replacement plan started is crucial! That way by the time the deadline comes, you will be able to ensure your client’s environments are secure. Security is only as strong as the weakest link. Unsupported Windows 7 machines fit into that risky category. The following link has some information about moving to Windows 10 from Windows 7 and a bit about the Win 7 exit strategy: https://www.microsoft.com/windows7

We here at ProVal would like to thank Windows 7 for its many years of service! Any questions about windows 7 end of support? Contact us today.

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They truly act as an extension of our team, providing the right consulting support exactly when we need it.

ProVal brings deep, hands-on knowledge of how ConnectWise PSA really works, combined with a thoughtful, consultative approach that sets them apart.

They listen first—both to understand our environment and who we are as an organization—and focus on finding the right solutions rather than pushing products. With strong command of best practices and experience across many MSP environments, they truly act as an extension of our team, providing the right consulting support exactly when we need it.

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Michael LaFond
ConnectWise Program Manager
New Charter Technologies

Windows 7 End of Support – Out with the Old, In with the New!

Windows 7 - End of Life

I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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Ben Prevost
FarWeb IT
Sherbrooke, Canada
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