Must Have Kaseya Integrations

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Utilizing a unified platform for managing different business products, solutions, tools is a way to move your business forward. The team at Kaseya has identified this need within many organizations and has been aggressively acquiring or encouraging market leaders to develop integrations with the Kaseya VSA platform.  Using their Technology Alliance Program, they are able to support, promote and provide ease of access to their common customers.

The overall goal of these integrations is to provide a better user experience when utilizing features from multiple third-party applications within the Kaseya user interface. This saves tons of time by removing the need to juggle between different platforms and applications.

If your organization uses any of the tools below, it’s high time to start planning for the integration of these applications so you can utilize the power of RMM for consolidating and automating many of your manual processes.  Check out ProVal’s recommended Kaseya integrations below.

ProVal’s Top 7 Kaseya Integrations

  1. BrightGauge – Using the Brightgauge integration allows you to build custom dashboards and reports using not only Kaseya data but data pulled from other sources as well. You can utilize the stock sample dashboards and reports or build your own custom reports. Having this data at your fingertips helps business leaders make informed decisions in real time.

 

  1. ConnectWise Manage – The ConnectWise Mange plugin has been getting some love recently and will continue to see focused development around its integration with Kaseya. You can now leverage features such as two-way ticket sync, assets detail sync, and advanced reporting.

 

 

  1. IT Glue – If your organization is using IT Glue, you don’t want to skip out on this integration. Sync your Kaseya information to map configurations, organization, and many other pieces of information using the IT Glue plugin. Smart matching provides suggestions to ensure seamless mapping and quick integration.  This is excellent for getting infrastructure details within a single ecosystem.
  1. RapidFire Tools – As a recent Kaseya acquisition, the RapidFire Tools integration promises to get even more focus and improvement over time. Simplify your IT assessments, documentation and reporting by automating your compliance process.
  1. Unigma: Unigma allows you to keep an eye on your cloud platforms such as Microsoft Azure, Amazon Web Services, Google Cloud Platform and Office 365. This integration allows for improved management, monitoring, automating and analyzing cost for your public cloud environments.
  1. Veeam – As one of the most prominent backup solutions in the MSP industry, Veeam has a solid integration with Kaseya. This add-on gathers data from managed Veeam Backup Servers and VM’s in your environment to build detailed dashboard and reports. You can effectively monitor for alarms as well as the current and historical state of the backup jobs.
  1. WebRoot – Webroot is one of the most commonly used endpoint security solutions in the MSP market, regardless of your RMM platform. This vendor has one of the best anti-virus integrations. With the availability of features like automated or selective deployments and the ability to manage policy and remediate issues from within a single pane of glass, makes using the WebRoot plugin a no-brainer.

 

Aside from RapidFire, we are likely to see many new integrations coming with other major acquisitions such as Spanning Cloud Apps; a leading provider of backup and recovery for SaaS applications or Unitrends; a data protection solution with services like backup, archiving and disaster recovery for physical, virtual and cloud environments.

Get in touch with a ProVal engineer today to get assistance integrating any or all of these platforms into your environment!

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ProVal brings deep, hands-on knowledge of how ConnectWise PSA really works, combined with a thoughtful, consultative approach that sets them apart.

They listen first—both to understand our environment and who we are as an organization—and focus on finding the right solutions rather than pushing products. With strong command of best practices and experience across many MSP environments, they truly act as an extension of our team, providing the right consulting support exactly when we need it.

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Michael LaFond
ConnectWise Program Manager
New Charter Technologies

Must Have Kaseya Integrations

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I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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Ben Prevost
FarWeb IT
Sherbrooke, Canada
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