Kaseya 365: A Game-Changer for the MSP Industry? 

The recent Kaseya Connect Global 2024 conference in Las Vegas marked a significant milestone in the Managed Services Provider (MSP) industry. Fred Voccola, CEO of Kaseya, kicked off the event with the announcement of Kaseya 365. This all-in-one endpoint solution promises to transform the way MSPs manage, secure, and back up their clients’ environments. Kaseya 365 consolidates a multitude of functionalities into a single subscription, aimed at simplifying and enhancing the operations of MSPs.  

What does Kaseya 365 include?

Kaseya 365 is currently available in two plans; Pro and Express, including the following components:

  • RMM 
  • Advanced Software Management 
  • Anti-Virus 
  • EDR 
  • Ransomware Detection 
  • Endpoint Backup 
  • MDR (Exclusive to Pro version) 
Kaseya 365 Pro: 

The first plan, Kaseya 365 Pro, offers comprehensive functionality including Remote Monitoring and Management (RMM), antivirus, third-party patching, ransomware detection, Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), Managed Security Operations Center (SOC), ransomware rollback, and endpoint backup. This plan is priced at $3.99 per license for a limited time, with a list price of $5.25. 

Kaseya 365 Express: 

The second plan, Kaseya 365 Express, provides similar features to the Pro plan but excludes MDR and Managed SOC services. Express is available at a limited-time price of $1.75 per license, with a list price of $2.25. Both plans offer limited-time pricing for licenses purchased now. While it wasn’t explicitly stated, it was implied in the presentation under the list price that future licenses would be at this price point. 

Final thoughts and how can we help? 

One of the standout features of Kaseya 365 is the seamless upgrade program for existing Kaseya customers. This program allows current users to transition to Kaseya without losing any of their existing functionalities. They can maintain their current license counts and gain access to the full suite of Kaseya’s features. This upgrade preserves the existing functionality found in their current subscriptions and supercharges their operations with an array of additional features. At the end of the day this should help a lot of MSPs save a considerable amount of money when looking to bundle within the Kaseya ecosystem. If you are looking for more details on pricing/options please feel free to check them out here.

If you decide to make the switch, Kaseya consulting is key! ProVal is always willing to help! Our team of expert consultants help MSPs evaluate their current solutions, explore new options, and optimize their tool stack with all of the industry’s best practices. For more information on how ProVal Technologies can assist with all of your RMM needs, please shoot us an email or give us a call!

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Michael LaFond
ConnectWise Program Manager
New Charter Technologies

Kaseya 365: A Game-Changer for the MSP Industry? 

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I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

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We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

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We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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FarWeb IT
Sherbrooke, Canada
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