5 Reasons for MSP Industry Leaders to Get Involved in HTG

Since 2000, HTG has been dedicated to helping MSP leaders to navigate and build within their field, their business, as well as within themselves as individuals.  Arlin Sorenson, HTG Founder, started HTG to create a community for MSPs and IT industry vendors to support each other in cultivating deeper growth strategies. HTG fosters an environment for MSP leaders to connect with each other in a multitude of ways, leading MSPs to the next level of success.  In addition, the HTG Service Summit is a great way for MSP industry leaders to connect with vendors, like IT Glue, Continuum, Datto, and industry consulting companies directly.

With a multitude of resources available to HTG Peer Group members, events like the HTG Services Summit are proving to be a beneficial engagement for MSP industry leaders to get involved in.  Today, there are more than 450 HTG Peer Groups around the globe.  Here are 5 Reasons for MSP Industry Leaders to Get Involved in HTG:

  • Peer Group Interaction

When MSP professionals attend an HTG event, they have the opportunity to engage in peer groups set up to connect business leaders.  Groups are strategically created taking company size and geographical diversity into account, so that peer MSP leaders can hone in on the struggles and strategies that they share within the stage of business that they’re currently in without crossing competitor paths.  Peer group members commit to holding each other accountable to staying disciplined in their business growth plans.  Furthermore, peer groups meet quarterly, which allows for peer relationships to develop on a deeper level of support.  Peer groups are a great way for business leaders to gain insight and build solid, in-depth relationships with other industry professionals.

  • Relationship Building

HTG not only offers a unique platform for MSP business leaders to build relationships with peers, but also with their own business, and with themselves.  The HTG Service Summit helps leaders in building a better relationship with their business by taking the time to turn their focus to each moving component. To bring relationship building full circle, business leaders are also guided in the process of personal development.

  • Subject Specific Business Guidance

At the HTG Service Summit, MSP business leaders dig into specific components of business, such as, Finance, Metrics, Project Management, Delivering Service, and Leadership.  Professional coaching is an incredibly valuable component to the HTG experience as well.

  • New Ideas

Gaining insight and new ideas about current business operations is a huge portion of the focus at HTG.  HTG also brings forth discussion about the array of up and coming technologies, and how they relate to the MSP industry.

  • A Plan

Moving forward with an improved plan for your business is an incredibly valuable benefit of getting involved with HTG.  HTG provides a support vehicle for MSP leaders to develop effective plans to grow.

The HTG Service Summit is a fantastic way for MSP industry leaders to engage in peer interaction, building relationships, exchanging ideas, and professional guidance. ProVal Tech has been involved with the HTG Peer community as a vendor member for several years. ProVal works with several HTG members in various capacities, has added significant value to their businesses and aided their growth. We look forward to working with this great community and building a stronger partnership. If you are not yet involved in HTG, now is certainly a good time to start!

They truly act as an extension of our team, providing the right consulting support exactly when we need it.

ProVal brings deep, hands-on knowledge of how ConnectWise PSA really works, combined with a thoughtful, consultative approach that sets them apart.

They listen first—both to understand our environment and who we are as an organization—and focus on finding the right solutions rather than pushing products. With strong command of best practices and experience across many MSP environments, they truly act as an extension of our team, providing the right consulting support exactly when we need it.

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Michael LaFond
ConnectWise Program Manager
New Charter Technologies

5 Reasons for MSP Industry Leaders to Get Involved in HTG

HTG

I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

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Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

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Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

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Ben Prevost
FarWeb IT
Sherbrooke, Canada
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