Clearing Missed Patches with Labtech

LabTech attempts to install a patch three times before it “gives up”. When a patch is marked as Missing-Pushed, LabTech will no longer attempt to install this patching during patch windows. Varying reasons can cause a patch to get marked as this, but we need LabTech to try again.

ProVal Technologies – interview Vikram Khanna

An interview with Vikram Khanna by Jake Kosten, EO Chicago

How many years have you been in business?
We have been in business for 7 years now and we have over 60 employees between our offices in the US and India.

What is your core business model?
ProVal provides remote technical support and back-office services for other IT service companies, who are also referred to as managed service providers or MSP's. We cover after-hours support for our clients, so they don't have to staff 24x7 internally.