Since the release of ConnectWise Automate version 2020.1 in January of 2020, multi-factor authentication (MFA) has been enabled by default for all users not setup to use single sign-on (SSO).  In an increasingly hostile online environment, adding more security measures is never a bad business decision.

Within the last few releases of Kaseya VSA Patches, Kaseya had introduced a lot of new features in Software Management. Some of those new key features are as below:

Overview

With the new release of Kaseya Patch 9.5.0.24, Kaseya introduces a new and the most awaited feature i.e. 2FA. It has been designed to facilitate and empower secured access for its users. The feature is meant to prevent unauthorized users from accessing the VSA account.

AuthAnvil By Kaseya is an essential piece in the MSP industry these days, with its purpose being to protect data and machines from being affected by any Ransomware attacks or Hacking. The more sophisticated/matured we become with our approach to cyber defenses, similar advancements are being made by cyber-criminals.

It’s been 10 years since Windows 7 began its run, but that run is coming to an end! On January 14, 2020, support for Windows 7 will end. (Also, support will end for Office 2010 following shortly after.) ProVal has been keeping an eye on this and has a few solutions to help MSPs work through this situation as painlessly as possible.

As per the latest updates from Microsoft, several windows 10 builds are now unsupported and many more will be unsupported by November 2019. For more information on this, please review our blog from June of this year: Windows 10 Build Upgrades are Inevitable – Use Kaseya / ConnectWise Automate to Deploy.

Network monitoring is an essential piece of the MSP industry, with the main purpose being to monitor and alert of outages at various levels, and identifying which device caused an outage. Then, the goal is to further perform remediation in hopes of providing a quick turnaround time.

As an MSP, you work to always be there for your clients and any difficulties that they run into. This task isn’t always as simple as it seems. You are the one that your clients are outsourcing to, and it probably doesn’t cross your mind to outsource even further.

The July 2019 release of Kaseya patch 9.5.0.22 includes various new features, enhancements, performance improvements and bug fixes. Kaseya has not released a new patch since April ’19, which makes the July ’19 patch even more important.

Important Note: This patch requires .NET version 4.7.2 to be installed on the machines.

Most SMBs have heard some of the arguments for hiring an MSP. Reduced costs, faster response times, an entire team of professionals, and the best technology. A well-run MSP will deliver all those benefits and more. How they deliver them is a question worth examining.