Effective Practices for RMM Scripting: 5 Steps to Success

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In today’s business world, companies are increasingly seeking to optimize their operations and reduce costs by utilizing RMM (Remote Monitoring and Management) platforms. As a result, it is essential to have the necessary expertise to automate and deploy commands to agents effectively, without causing any disruptions to the end client’s machine or the RMM instance […]

Uninstalling and Offboarding Automate Agents

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This day in age where IT is critical, businesses are looking for the best MSP out there, and sometimes it can be stressful when the client chooses another MSP or needs to cancel services. Don’t worry, because today we’re going to review some steps to help make this process flow smoothly and leave a good […]

Software Management Enhancements

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Within the last few releases of Kaseya VSA Patches, Kaseya had introduced a lot of new features in Software Management. Some of those new key features are as below:

Two-Factor Authentication in Kaseya VSA

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With the new release of Kaseya Patch, Kaseya introduces a new and the most awaited feature i.e. 2FA. It has been designed to facilitate and empower secured access for its users. The feature is meant to prevent unauthorized users from accessing the VSA account.

Protection from Security Breaches – AuthAnvil by Kaseya

AuthAnvil By Kaseya is an essential piece in the MSP industry these days, with its purpose being to protect data and machines from being affected by any Ransomware attacks or Hacking. The more sophisticated/matured we become with our approach to cyber defenses, similar advancements are being made by cyber-criminals. To fight against the legions of […]

Windows 7 End of Support – Out with the Old, In with the New!

It’s been 10 years since Windows 7 began its run, but that run is coming to an end! On January 14, 2020, support for Windows 7 will end. (Also, support will end for Office 2010 following shortly after.) ProVal has been keeping an eye on this and has a few solutions to help MSPs work […]

Kaseya Network Monitor: Benefits & Features

Network monitoring is an essential piece of the MSP industry, with the main purpose being to monitor and alert of outages at various levels, and identifying which device caused an outage. Then, the goal is to further perform remediation in hopes of providing a quick turnaround time. There are a lot of great products available […]

5 Tips to get Windows 10 Patching Right

Security! It needs to be at the beginning and end of every conversation in the IT world. With Microsoft at the helm, it’s paramount that Managed Service Providers keep on top of Windows patching, especially related to Windows 10 patches. At this point, we believe the MSP community can agree, Windows 10 versioning and patching […]