Over the last few quarters, we have seen a lot of MSP partners switching their RMM tools. This is not a decision to be made lightly, there are a lot of factors involved in a making a switch. To try and simplify this a bit, we’ve generated a list of items that should be considered when switching RMMs. ProVal believes there are a few core pillars of an RMM and what it is supposed to do.
Centralized Services for Managed Service Providers
Having spoken to many MSP’s (Managed Service Providers), I have stumbled upon the realization that people use different verbiage and have different definitions for a lot of various items and concepts in the technology space.
What are the Software and Patch Management Modules?
As an MSP, you know that endpoint patching is one of the most important functions that your RMM can provide. Keeping your endpoints up to date increases security and client satisfaction. Kaseya VSA provides two main ways to accomplish this goal: Patch Management, and the newer Software Management modules.