Automation Nation 2024 Takeaways

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Last week ProVal had the opportunity to attend Automation Nation 2024 at ConnectWise headquarters in Tampa, Florida. Our CEO Vikram Khanna and Sr. Consultant Chase Murphy attended all available sessions so they could bring the knowledge back to the ProVal Tech team and then out to our partners. We would like to thank ConnectWise for […]

Project Setup and Initiation with ConnectWise PSA (Manage)

ConnectWise PSA Project Setup Featured Image

Formerly ConnectWise Manage Effective project management begins with a solid foundation. ConnectWise PSA offers a powerful platform that simplifies project setup and initiation. In this article, we’ll review the setup of a project and how utilizing PSA effectively can help ensure consistent project delivery. Understanding Project Setup and Initiation Project setup and initiation is when […]

ConnectWise RMM vs Automate: Should I be using CW RMM?

Should I be using CW RMM? Are you wondering if ConnectWise RMM is right for your business? This article will cover key business-focused pros and cons related to CW RMM.  This article may help you navigate this decision for such a critical business tool for managed service providers (MSPs). What’s the big difference? ConnectWise currently […]

What to Consider When Migrating RMMs

Over the last few quarters, we have seen a lot of MSP partners switching their RMM tools. This is not a decision to be made lightly, there are a lot of factors involved in a making a switch. To try and simplify this a bit, we’ve generated a list of items that should be considered […]

The Future of ConnectWise

Future of ConnectWise

What is ConnectWise’s new RMM (CW RMM)? ConnectWise RMM is the new monitoring and management tool from ConnectWise. This tool has replaced ConnectWise Command (formerly Continuum) as the modern RMM platform. This product is not necessarily in competition with ConnectWise Automate (CWA), but ConnectWise Automate is the blueprint for automation being built into ConnectWise RMM. […]