Skip to content
ProVal Technologies
407-588-0101
Facebook Twitter Instagram Linkedin Youtube
  • Home
  • Company
    • ProVal’s Journey
    • Approach
    • Culture & Values
    • Our Team
  • NOC SERVICES FOR MSPS
    • ConnectWise
      • ConnectWise Automate
      • ConnectWise RMM
      • ConnectWise Manage PSA
    • Kaseya
      • Kaseya VSA
      • Datto RMM
    • Managed Backups
    • 24×7 Monitoring
  • Careers
  • Resources
    • MSP Blogs
    • Your Tools. Our Experts.
    • MSP Webinars
    • Testimonials
  • Contact Us
  • Client Portal
Menu
  • Home
  • Company
    • ProVal’s Journey
    • Approach
    • Culture & Values
    • Our Team
  • NOC SERVICES FOR MSPS
    • ConnectWise
      • ConnectWise Automate
      • ConnectWise RMM
      • ConnectWise Manage PSA
    • Kaseya
      • Kaseya VSA
      • Datto RMM
    • Managed Backups
    • 24×7 Monitoring
  • Careers
  • Resources
    • MSP Blogs
    • Your Tools. Our Experts.
    • MSP Webinars
    • Testimonials
  • Contact Us
  • Client Portal

Enhancing MSP Cybersecurity: The Importance of Third-Party Patching in ConnectWise Automate

  • September 20, 2023
  • Dylan Schmidt
  • ConnectWise Automate, Security
Third Party Patching CW Automate Blog Graphic

In the fast-paced world of Managed Service Providers, staying ahead of cybersecurity threats and maintaining client systems at peak performance is paramount. While we often focus on operating system updates, there’s one critical aspect that frequently flies under the radar but can’t be ignored: third-party patching.

The Unseen Vulnerabilities

Cybercriminals are opportunistic, and they often target vulnerabilities in software applications. While your clients might have the latest operating system updates, it’s the unpatched third-party applications that can become the weakest links in the security chain.

Imagine a scenario where a popular web browser or productivity software isn’t up-to-date. These are gateways for potential breaches. The good news is that there’s a solution: third-party patching.

ConnectWise Automate: Your Ally in Third-Party Patching

ConnectWise Automate is more than just a remote monitoring and management tool. It’s your arsenal for proactive cybersecurity and system maintenance. Here’s why third-party patching in ConnectWise Automate should be a top priority for MSPs:

  1. Comprehensive Patch Management: ConnectWise Automate streamlines the patch management process by integrating third-party patching seamlessly. It allows you to maintain the security of many software applications, not just the operating system.
  2. Efficiency and Automation: With ConnectWise Automate, you can automate patch deployment, ensuring that critical third-party applications are always up-to-date without manual intervention. This saves you time and reduces the risk of human error.
  3. Risk Mitigation: By addressing vulnerabilities in third-party software, you significantly reduce the attack surface for cybercriminals. This is especially crucial in today’s threat landscape, where hackers are constantly on the lookout for weak points.

The MSP Advantage

As an MSP, you’re entrusted with safeguarding your clients’ IT environments. Third-party patching is where your expertise shines. By proactively patching third-party applications through ConnectWise Automate, you not only enhance cybersecurity but also provide a proactive system maintenance service that ensures your clients’ systems are running smoothly.

In a world where data breaches and system failures can have severe consequences, being the MSP that prioritizes third-party patching can set you apart from the competition. It’s a tangible demonstration of your commitment to your clients’ security and success.

Conclusion

In the realm of cybersecurity and system maintenance, third-party patching is your secret weapon. ConnectWise Automate empowers MSPs to take control of this critical aspect, fortifying defenses, reducing vulnerabilities, and delivering top-notch service to clients.

Don’t overlook the often-unseen vulnerabilities lurking in third-party applications. Embrace third-party patching in ConnectWise Automate, and you’ll be well on your way to becoming the go-to MSP for cybersecurity and system maintenance excellence.

Your clients trust you to keep their IT environments secure and operational. With ConnectWise Automate and a proactive approach to third-party patching, you’ll meet and exceed those expectations, one patch at a time.

If your MSP is interested in learning more about third-party patching or discovering how ProVal Tech can enhance your ConnectWise Automate systems, please don’t hesitate to reach out to us at sales@provaltech.com. We’re eager to connect with you and provide further insights!       

Dylan Schmidt

Dylan Schmidt

Dylan Schmidt is a Sr. RMM Admin for ProVal Technologies. In his first year with the company, he gained valuable experience working under Industry experts with many years in the field. He graduated with a bachelor’s degree in computer science from Florida State University and was a member of the Marching Chiefs.
PrevPreviousProject Setup and Initiation with ConnectWise PSA (Manage)
NextKaseya VSA 9.5 and the Move to Kaseya XNext

Categories

Labtech
  • Mac Agent Functionality Within ConnectWise Automate
  • ConnectWise RMM vs Automate: Should I be using CW RMM?
  • ConnectWise Automate on Linux – Best Practices
  • ConnectWise Automate Maintenance Mode Explained Best Practice
  • Uninstalling and Offboarding Automate Agents
  • How to Set Up Automate users to use ConnectWise SSO
  • Windows 10 Build Upgrades are Inevitable – Use Kaseya/ConnectWise Automate to Deploy
  • Best Practice Naming of Patching Groups
  • Automate 12 Patch 9 Now Available!
  • 5 Tips for using the Report Center
  • See All Labtech Posts
Business Continuity
  • See All Business Continuity Posts
Proactive Maintenance
  • See All Proactive Maintenance Posts
Kaseya
  • What Should I be Automating in Kaseya VSA 9.5?
  • Security Best Practices for Kaseya VSA
  • Kaseya VSA: Software Management vs. Patch Management
  • Software Management Enhancements
  • Two-Factor Authentication in Kaseya VSA
  • Windows 7 & Windows 10 Multiple Builds End of Life – Upgrade Using Kaseya or ConnectWise Automate
  • Kaseya Network Monitor: Benefits & Features
  • Kaseya Patch 9.5.0.22 and Future Updates
  • Kaseya’s New State-of-the-Art Contemporary User Interface
  • Kaseya Product Release – April ’19
  • See All Kaseya Posts
Datto
  • Creating & Implementing a Disaster Recovery Plan
  • Disaster Recovery – Minimizing Impact of Downtime
  • Updating a Datto Device
  • Datto Agent Communication Errors
  • Datto
  • See All Datto Posts
StorageCraft
  • See All StorageCraft Posts
Get in touch today for MSP NOC Services!
Contact Us

ProVal Technologies, Inc

498 Palm Springs Drive, Ste. 130
Altamonte Springs, FL 32701
United States
Phone: 407-588-0101

Facebook Twitter Instagram Linkedin Youtube
SOC 2 Certified Logo
Form CTA

©2023 ProVal Technologies, Inc All Rights Reserved.

Privacy Policy – Disclaimer

Enhancing MSP Cybersecurity: The Importance of Third-Party Patching in ConnectWise Automate

Third Party Patching CW Automate Blog Graphic

I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

Chris-Warnick-Headshot
Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

Bryan-Wolff-Headshot
Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

Ben-Prevost-Headshot
Ben Prevost
FarWeb IT
Sherbrooke, Canada