Kaseya Network Monitor: Benefits & Features

Kaseya Network Monitor: Benefits & Features

Network monitoring is an essential piece of the MSP industry, with the main purpose being to monitor and alert of outages at various levels, and identifying which device caused an outage. Then, the goal is to further perform remediation in hopes of providing a quick turnaround time.

There are a lot of great products available in the market that provide network monitoring, such as, Auvik, Logic Monitor, PRTG, and more. Kaseya also provides a couple of solutions for network monitoring, with a couple examples being legacy core Module of Kaseya i.e. KNM, and Traverse.

Traverse is a paid module that has a lot of advanced features, whereas KNM is a free module which still provides some basic monitoring of network devices. MSP’s which are only interested in basic infrastructure and would not like to spend much on the infrastructure monitoring might opt for this product. These days, many MSP’s are still using KNM for monitoring network devices.

Kaseya Network Monitor is used for monitoring the performance and various types of network assets like Firewalls, switches, routers, etc. Kaseya Network Monitor has agentless monitoring, in which we can monitor the devices without having an agent installed from Kaseya. KNM has several methods of monitoring, it includes the multi-level alarming escalations so that the service providers only receive the alarms based on priority. Below is the list of the supported OS:

  • Ubuntu
  • Windows
  • Solaris
  • CentOS, Debian, Fedora, HP-UX, OpenBSD, OpenSUSE, AIX (4.2 and above)

To configure KNM, you need to run Network Discovery from Discovery. Then, a gateway must be installed on a network group, which should have connectivity with the assets you would like to monitor. Afterward, you can start monitoring the assets using various default monitor sets, such as Performance-related monitor sets, SNMP sets, Network services, Log, DB related monitors, and more. Also, if you would like to customize the monitor sets, you can use the OID’s provided by the respective vendors.

The KNM screen is divided into 4 sections under KNM view. Those sections are listed below:

  • Navigation – In this panel, you can see the sub modules which can be used in KNM.
  • Monitor tree – In this panel, you can see the list of Discovered Networks and assets.
  • Content – In this panel, you can view summary, configurations of the networks.
  • Action – In this panel, you can view/define actions and create your monitors.


KNM provides its own reporting, in which we can easily view the monitoring in a graph within the GUI. Using KNM, we can generate a report for the monitor data. A few report types are charts, downtime info, data tables, and images. The coloring and style of reports are controlled using the style template. In this, you can view and publish different types of reports.

Are you looking to implement network monitoring within your infrastructure? Reach out to us to find out more about how we can help!