Skip to content
ProVal Technologies
407-588-0101
Facebook Twitter Instagram Linkedin Youtube
  • Home
  • Company
    • ProVal’s Journey
    • Approach
    • Culture & Values
    • Our Team
  • NOC SERVICES FOR MSPS
    • ConnectWise
      • ConnectWise Automate
      • ConnectWise RMM
      • ConnectWise Manage PSA
    • Kaseya
      • Kaseya VSA
      • Datto RMM
    • Managed Backups
    • 24×7 Monitoring
  • Careers
  • Resources
    • MSP Blogs
    • Your Tools. Our Experts.
    • MSP Webinars
    • Testimonials
  • Contact Us
  • Client Portal
Menu
  • Home
  • Company
    • ProVal’s Journey
    • Approach
    • Culture & Values
    • Our Team
  • NOC SERVICES FOR MSPS
    • ConnectWise
      • ConnectWise Automate
      • ConnectWise RMM
      • ConnectWise Manage PSA
    • Kaseya
      • Kaseya VSA
      • Datto RMM
    • Managed Backups
    • 24×7 Monitoring
  • Careers
  • Resources
    • MSP Blogs
    • Your Tools. Our Experts.
    • MSP Webinars
    • Testimonials
  • Contact Us
  • Client Portal

Views for Better Patch Management

  • December 6, 2018
  • ProVal Technologies, Inc
  • Proactive Maintenance
  • patching, ProVal Technologies, technology
Kaseya Logo
  • To ease up the process of patch management, the Patch Management filter head, under View Definitions, lets you further refine a machine ID / machine group filter based on different patch status attributes/conditions, as seen below:

  • View filtering can be applied under allfunction pages by selecting a specific View from the drop-down list or Create New.
  • Click “Edit” on the required Kaseya View and under “Patch management” you can select diverse options to view only the desired machines with specific attributes. For example: Only machines which have failed patches on them.

Various options/filters are available to choose from, and either one or multiple attributes can be selected for desired results. The top 7 “must have” views for better management and gaps identification for patching are as below:

–  Machines that have no patch scan results (unscanned) – List machines that have not been scanned for missing patches

One of the most critical factors for patch management is to identify the list of missing patches, and the basis to which the VSA pushes out the patch identified as missing on a machine is a result of such scans.

Patch scans make WUA agents on machines run a complete scan comparing what’s available vs what’s installed to help look for the latest information on installed/missing patches. Selecting this option will help in filtering out machines on which the patch scan has not been running. Until this is fixed, machines will not be able to get any patches through VSA.

–  Machines missing greater than or equal to “N” patches – List machines missing a specified number of Microsoft patches.

Example: To extract machines with 10+ missing patches, select this filter and enter 10 in the provided space and check the option “Use Patch Policy” to avoid the denied set

–  Machines with patch installation failures – List machines on which patches are failing to execute/install.

Patches can fail during execution due to various window’s error codes. Working on these failed patches is the most important aspect of patch management as some of the patches are dependent on the previous set of patches, so to push them, issues with previous patches need to be fixed.

–  Machines with Patch Test Results – List machines with the selected patch test result.

Patch Test – It provides admins the ability to execute a sample patch cycle to identify likely issues within the patching process. The success of this is a strong indication that patch process will be successful.

We can create a filter for machines with failed patch tests to identify the issues where the communication between a VSA and Machine is broken.

–  Machines missing a specific patch (identified by the patch’s 6-digit KB Article ID) – Lists machines missing a specific patch

Example: To filter out machines missing with a specific KB required for an emergency vulnerability fix.

We can enter the KB article ID in the specified field to get the machines on which this specific patch is missing to schedule a push on them accordingly.

–  Machines with an installed patch (identified by the patch’s 6-digit KB Article ID) – Lists machines which have a specific patch installed.

Vice-versa of above, we can also filter out those machines on which a specific patch is installed, which is sometimes required to identify the machines installed with a specific patch that has a bug and is causing issues.

We just need to enter the KB article ID in the specified field to get the required list of machines and push out the uninstalls to fix the issues.

–  Windows Automatic Update is either enabled/disabled – Lists machines on which windows automatic update is either enabled or disabled.

It is necessary to keep the windows automatic update disabled on all of the managed machines in order to allow VSA to take control of the patch configuration and follow the defined settings. This is one of the major reasons identified for an unplanned patching and reboots.

To avoid these issues along with others, like installation of a denied set of patches, we can filter out the machines on which windows automatic update is enabled, and we can disable them to retain control of the patch management process through VSA.

It is important to create and frequently check these views, so that you can identify and plan to fix these issues for optimum results, and then you are able to create better patch compliance across your client base. If you need help with configuration of these views and remediations, please get in touch.

ProVal Technologies, Inc

ProVal Technologies, Inc

PrevPreviousCheckpoints to Remember While Choosing a Cloud Backup Service Provider
NextAdvantages of Disaster Recovery as a Service (DRaaS)Next

Categories

Labtech
  • Mac Agent Functionality Within ConnectWise Automate
  • ConnectWise RMM vs Automate: Should I be using CW RMM?
  • ConnectWise Automate on Linux – Best Practices
  • ConnectWise Automate Maintenance Mode Explained Best Practice
  • Uninstalling and Offboarding Automate Agents
  • How to Set Up Automate users to use ConnectWise SSO
  • Windows 10 Build Upgrades are Inevitable – Use Kaseya/ConnectWise Automate to Deploy
  • Best Practice Naming of Patching Groups
  • Automate 12 Patch 9 Now Available!
  • 5 Tips for using the Report Center
  • See All Labtech Posts
Business Continuity
  • See All Business Continuity Posts
Proactive Maintenance
  • See All Proactive Maintenance Posts
Kaseya
  • What Should I be Automating in Kaseya VSA 9.5?
  • Security Best Practices for Kaseya VSA
  • Kaseya VSA: Software Management vs. Patch Management
  • Software Management Enhancements
  • Two-Factor Authentication in Kaseya VSA
  • Windows 7 & Windows 10 Multiple Builds End of Life – Upgrade Using Kaseya or ConnectWise Automate
  • Kaseya Network Monitor: Benefits & Features
  • Kaseya Patch 9.5.0.22 and Future Updates
  • Kaseya’s New State-of-the-Art Contemporary User Interface
  • Kaseya Product Release – April ’19
  • See All Kaseya Posts
Datto
  • Creating & Implementing a Disaster Recovery Plan
  • Disaster Recovery – Minimizing Impact of Downtime
  • Updating a Datto Device
  • Datto Agent Communication Errors
  • Datto
  • See All Datto Posts
StorageCraft
  • See All StorageCraft Posts

Get in touch today for MSP NOC Services

Contact Us

ProVal Technologies, Inc

498 Palm Springs Drive, Ste. 130
Altamonte Springs, FL 32701
United States
Phone: 407-588-0101

Facebook Twitter Instagram Linkedin Youtube
SOC 2 Certified Logo
Form CTA

©2023 ProVal Technologies, Inc All Rights Reserved.

Privacy Policy – Disclaimer

Views for Better Patch Management

Kaseya Logo

I truly view ProVal as a partner and extension of my team, not as one of my vendors

When our NOC Manager left last fall we wanted to replace the position with an outsourced NOC to reduce headcount, and bring in an expert to both Labtech and our backup solutions. Bringing in ProVal Technologies was one of the best decisions we made last year and has paid for itself.During our first few monthly recurring Labtech admin meetings the ProVal team discovered incorrect settings and policies that were not applying correctly in our Labtech server. Things that we thought were automated and working were not. For example, there were multiple scripts and policies running but set to do nothing such as disk cleanup scripts. Cisco Umbrella was not configured correctly. Server alerting was not set right and the list went on.The backup team sends daily and weekly reports and updates that reduce my technicians time that we used to spend on backup or antivirus tickets that took forever and were tedious.ProVal also brings in great insights to our business and really cares about our success. They will frequently mention to me in meetings what new scripts they can import to make us more efficient or will schedule upgrades to our backups, Labtech, etc so I don’t have to worry. I truly view ProVal as a partner and extension of my team not as one of my vendors.

Chris-Warnick-Headshot
Chris Warnick
Vision Computer Solutions
Northville, MI

They will quickly become an extension of your team and your ROI will reflect the results

We have been a long time user of Labtech and had tried for many years to manage the product internally with no real success at the level we needed to make our solutions more efficient for our customers. Once we hired Vikram and his team at ProVal, it solved all our pain points with the product and we really felt like we were leveraging the tool as it was designed. If this sounds like you and it’s keeping you up at night, then you need these guys. They will quickly become an extension of your team and your ROI will reflect the results.

Bryan-Wolff-Headshot
Bryan Wolff
CEO, Wolff Logics LT Managed & Admin Services
Cedar Park, Texas

They work well, fast and on budget

We met Vikram from ProVal Tech at Gary Pica’s Shnizzfest a year ago. Vikram explained the advantage of having trained, certified personnel take care of our recent Automate implementation. Even though we had taken an implementation package from ConnectWise to start up the program, we felt many custom configurations we needed for our business were lacking. We hired ProVal Tech after Automate was installed to help us with this task. From sales to technicians everyone was professional and knowledgeable. Onboarding was simple, and well documented. Tools on the web were supplied while we did the work, and they allowed us to track what was done, and see the improvements in the environment. It was easy to reach any of the team members, for any concern or question – all answered with courtesy and smile. Once the work was finished, we were given some training and explanations, add to that documentation, about the work and the scripts and features added to the program. We have been happily working with Automate since then. We can only recommend this efficient team of people for any work into Automate: they work well, fast and on budget.

Ben-Prevost-Headshot
Ben Prevost
FarWeb IT
Sherbrooke, Canada