Patch & Software Management in Kaseya

Patch & Software Management in Kaseya

Patch & Software Management is Critical Factor in your Security Practices


You may have heard in the recent news about vicious ransomware attacks such as WannaCry and Petya. These invasive security exploits are a perfect example of why patch and software management is crucial when ensuring the security of the devices you manage in your client environments.

Automating the process of installing, all security, critical and business application patches & updates in a timely manner is the easiest way to secure your client infrastructures. An equally important aspect is approving and denying select patches be remitted or deployed, such as the recent cumulative patches released for operating systems like Windows 7 and Server 2008 that may have known vulnerabilities.

Manual patching is the most effective way to manage a small sub-set of devices.  But this approach is just not feasible on a large scale. As your client base grows, it gradually becomes more and more difficult to manage or even feel completely un-manageable. This is where we need a solution to automate this process with minimum human intervention, smart enough to auto-remediate, collect data to ensure health compliance, all while remaining flexible and easy to manage or support.

Kaseya’s Patch/Software management is one of the most effective and efficient solutions to ensure that the managed servers and workstations are getting frequent operating system and third-party application updates, as well as regular scans to provide accurate reporting of status and compliance state.

As an MSP, your clients trust you to be a solutions expert and to provide guaranteed resultant services.  In order to achieve this, you need to understand each client’s infrastructure, business-critical applications, maintenance periods etc. By using the Kaseya Patch/Software management solution, not only can you keep endpoints updated, but you can also use this to help gather data to better understand the varying types of applications and operating systems that are present in each client's infrastructure. This helps you identify the criticality of the applications on each endpoint and usage patterns to assist in planning and customizing an update cycle accordingly.

This leads not only to better management but can also reduce unexpected downtime, resulting in better compliance and overall health score.  To summarize, here are a few quick bullets capturing the Benefits of Software Management:

  • With the right set of profiles in the Policy Management Module, all the process can be automated helping to avoid gaps and human errors.
  • You can track the update process and get alerted when a gap or vulnerability is identified real time
  • This single pane of glass can be used to review the status, configuration, and advanced reporting of assets leading to much simpler management with increased visibility.
  • Cost Effective – Saves time and other resources, Low maintenance and management
  • Peer-to-Peer technology, allows endpoints on the same network to share patch data, which maximizes bandwidth and allows patches to roll out faster.

At ProVal, we are always eager to help our partners get the most out of their critical business tools.  Contact us today for additional information or assistance!