As a Managed Services Provider (MSP) or VAR, you are constantly looking to maximize the value you deliver to your customers. With increasing pressure on margins, your customers are demanding better services, round the clock, at lower costs. One proven alternative is to globalize your service delivery model and partner with a specialist IMS provider such as ProVal.
ProVal has partnered with Level Platforms as a Remote Monitoring and Management (RMM) platform to deliver NOC Services out of its delivery center in Noida (New Delhi), India. Our engineers monitor and manage client systems round the clock, and can perform all or select of:
- 24/7 Remote Monitoring
- Escalation and Opening of trouble tickets
- Scheduled Server Reboots
- Backup Execution and Monitoring
- Disk Cleanup and Defragmentation
- Anti-Virus and Patch Management
- Other Scheduled & Recurring Tasks.
- No upfront investment in hardware or RMM software
- No learning curve to install or manage the monitoring
- Avail of best practices already built into our monitoring templates
- Live without the hassle of managing your monitoring solution, we’ll do it for you
Apart from our managed service offerings, ProVal also offers our MSP Partners with dedicated System and Network Engineers to work with them on projects and deliverables on a customized schedule. We have a simple philosophy or charging based on time blocks as opposed to device count. This keeps cost low for the partner and allows them to scale with better profitability.
- ProVal’s engineers are a minimum of MCSE or CCNA Certified
- All Engineers have good English communication skills
- ProVal boasts of strong physical and redundant NOC infrastructure
- Strong controls for physical and logical security across our NOC
