ProVal Technologies provides 24×7 server support and network management services to growing businesses and partners. Our approach to outsourced Business IT Support makes it very easy and efficient for our clients to manage and maintain their critical IT Infrastructure.
One of the unique offerings ProVal has is that for a remote server engineer. Your business can hire a full-time, dedicated remote Systems Engineer to manage all of your systems, servers, network, or data center. The problem with traditional server support lies around limited service level agreements (SLA’s) and what’s in scope and out of scope. We understand that you need your infrastructure managed, with the flexibility to perform all tasks related to managing your servers and network, both on premise and in the cloud.
Remote Dedicated System Engineers work as an extension of your team, on a full-time 40 hour/week basis. They are completely dedicated to your company, and will ensure that your network is optimized and maintained, along with the troubleshooting required to fix issues.
Our Dedicated Engineer program is backed and supported by our redundant physical infrastructure, project management and escalation, reporting, team expertise across numerous technologies, and our 24/7 shared NOC Services.
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