Managed IT Services
Managed Services
ProVal practices true "managed services" across all our client engagements, built on a strong foundation of technology, people, and processes. Proactive management and preventative maintenance of IT Systems over the traditional break-fix approach, enables us to minimize downtime and maintain a healthy network.
Our overall "IT-as-a-Service" approach provides tremendous value and instant return on investment (ROI) for the enterprise.
Baseline Managed Services
Additional Services
- Real-time Network Monitoring
- Windows Administration
- Asset Inventory
- Security Administration
- Anti-Virus Management Management
- Security Patch Management
- Disk Cleanup & Defrag
- Windows Event Log Monitoring
- User Account Administration
- Scheduler Server Restarts
- Monthly Reporting
- Quarterly Network Review
- Microsoft / 3rd Party Application Support
- Backup & Recovery
- Database Management
- Migration/Application Upgrades
- Network Device Management
- Linux Server Management
We deliver managed services using an award-winning technology services delivery platform. The delivery platform monitors every aspect of the client network, communicating in real-time with our NOC (Network Operations Center). The NOC is staffed with certified engineers, who monitor and remediate alerts as theyare generated. The real-time monitoring enables us to fix problems most times even before they have an impact on the availability or performance of core business applications.